DHQ

Politique d'annulation

1. The studio reserves the right to cancel any studio session at least 1-hr before the start time of any session if total bookings is less than three (3) clients. 2. Let's be considerate to other attendees and the instructor! If you're unable to attend your booked session, please cancel or reschedule online or on the app at least 1-hr before the start time of your booked session. If you're having challenges, please message or email us (no calls) as soon as possible. 3. Failure to cancel your reservation within 1-hr will result in an automatic forfeiture of your payment or class pass. Absolutely no refunds will be considered. For clients registered with the "Gimmi' Everyting" plan, you will be invoiced/charged the current drop-in rate as a penalty and your membership will be canceled if the penalty is not paid by the stipulated date. 4. Whereby the studio is notified of a cancelation within an hour of the booked studio session, then you will be invoiced/charged a penalty of $500. For clients registered with the "Gimmi' Everyting" plan, your membership will be canceled if the penalty is not paid by the stipulated date. 5. Punctuality is important! You're deemed late if your arrival is within 10-minutes after the start time of your booked session, and your participation is at the discretion of the session's instructor. 6. You're deemed a no-show if you're more than 10-minutes late for your booked session (even with notice), and you will not be allowed to participate in the session in addition to your session credit being forfeited.

Coordonnées

• Fit Lab Studios, Allerdyce Drive, Kingston, Jamaica